Environment

SUSTAINABILITY

Ethics, innovation and attention to the broader impact of business activities have long been part of Olivetti's corporate culture.

In 2022, the company expanded its corporate purpose by becoming a Benefit Corporation (Società Benefit), formally strengthening its commitment to pursuing, alongside business objectives, specific common benefit goals as defined in its corporate bylaws.

This evolution is consistent with Olivetti's role in supporting the digital transformation of the country through technological solutions and services for citizens, businesses and public administrations, in line with the strategic framework of the TIM Group.

As a Benefit Corporation, Olivetti prepares and publishes an annual Impact Report together with its financial statements, providing information on the activities carried out, the objectives pursued and the commitments established for future reporting periods.

The Impact Report is prepared using the Benefit Impact Assessment (BIA), a third-party evaluation framework developed by B Lab that enables organizations to assess and report on multiple aspects of their operations through a structured and internationally recognized methodology.

Olivetti's approach is based on the integration of economic, organizational, social and environmental considerations into its business processes, in accordance with the objectives, responsibilities and governance mechanisms defined by the company

ENVIRONMENT

The management of environmental aspects associated with business activities forms part of Olivetti's organizational and operational framework.

To this end, the company adopts procedures and management systems aimed at monitoring and continuously improving its operating practices, in accordance with applicable requirements and adopted standards.

Since 2005, Olivetti has participated as a founding member of a consortium of Information Technology companies established to develop a collective compliance system aligned with the relevant European regulatory framework.

The following Olivetti sites:

• Strada Monte Navale 2/C, Ivrea
• Via Copernico 16/D, Milan
• Via Bartolomeo Marliano 27, Rome
• Via Pietro Oreste 20, Bari
• Via Giacomo Peroni 400, Rome
• Via Romano 1, Scarmagno

have obtained ISO 14001:2015 certification, the internationally recognized standard for environmental management systems.

This certification confirms the adoption of an environmental management system that complies with the requirements of the standard and supports the structured management of environmental aspects associated with the company's activities.

Olivetti's Environmental Policy defines the principles, responsibilities and operational guidelines governing the management and continuous improvement of relevant business processes.

As the TIM Group's Digital Company for IoT solutions, Olivetti develops technologies and services designed to support digitalization projects across a range of sectors and application areas. The characteristics, functionalities and any specific benefits associated with individual solutions are described in the relevant technical and commercial documentation.

QUALITY

Customer satisfaction is one of Olivetti's key business objectives.

To support this commitment, the company has implemented a Quality Management System compliant with UNI EN ISO 9001:2015, aimed at ensuring effective process management and fostering continuous improvement throughout the organization.

Olivetti's Quality Policy reflects its commitment to process effectiveness, customer focus, compliance with applicable requirements and the development of products and services aligned with the company's standards and objectives.

A culture of quality is promoted across all business functions and is reflected in a shared commitment to accountability, professional development and the achievement of organizational goals.

Olivetti encourages an approach based on continuous improvement, performance monitoring and stakeholder engagement as key elements supporting the ongoing evolution of the organization.