Olivetti is an information technology player with a century-long tradition of research and innovation. Since August 2003, it has been part of the Telecom Italia Group.
Olivetti turnover for 2017 is EUR 277 million. As of 31 December 2017, company employees number approx 563 and a direct sales organization and indirect network of dealers and distributors in 50 countries.
Olivetti is on the market as a global solutions provider, with a range of products and advanced services, acting as a partner able to develop customized solutions for processes automation and business activities. The industrial and technological heritage of Olivetti is included in a proposal made of:
PRODUCTS & SOLUTIONS
SOFTWARE & SERVICES
Document digitization: complete application solutions for the implementation of paperless processes within public and private organizations, delivered in SaaS mode, with services covering the document's whole life cycle (from the digital signature to the scanning of incoming documents, to the sending of outgoing invoices, to the mandatory electronic document archiving and the undertaking of responsibility, etc.).
Mobility Solutions: business applications to develop mobile-driven business or administrative processes: from the sales process to technical payment assistance for small and medium enterprises, as well as for large corporate clients and local and central government agencies and for applications in the vertical markets including banks and healthcare institutions.
Vertical Solutions: complete application solutions designed to meet the needs of sectors such as education, with an integrated offer of HW and SW products for schools and safety.
Olivetti is on the market following directly its Large Accounts and following indirectly the SMEs segment through the dealer channel; it is a vital asset for the company, there are about 400 dealers and resellers in Italy and more than 600 distributors in Europe and local partners in the rest of the world (mainly in South America, East Europe and the Middle East). The Olivetti organization provides full service coverage in Italy and Europe, through the Olivetti dealer network and through direct logistics and technical centers (more than 2,500 in Italy).
Olivetti is also able to offer customer care services for direct customers and Telecom Italia through Advanced Caring , the department dedicated to the planning and delivery of services and solutions in specialized caring.