Companies and PA Authorities today have to cope with managing devices of different types (desktops, smartphones, laptops, tablets...) installed with different operating system (OS) versions. In fact, the continuous evolution of the operating systems installed on desktops and laptops, the increased use of custom applications for business purposes and the constant need to renew the range of devices distributed to Company/PA employees have all contributed to making centralised management of devices increasingly complex. Added to this the latest phenomenon encountered more and more frequently of Bring Your Own Device.
Managing these device represents a considerable burden for the ICT internal divisions of Companies and PA authorities: from resolving configuration problems to distributing company App updates, managing equipment security issues and company network access to managing HW faults involving rapid replacement and reconfiguration activities.
To respond to the requirements of Companies/ PA authorities, Olivetti has developed a total outsourcing solution for Companies. Going beyond «simple» device management it integrates a portfolio of professional skills and expertise to guide and support Company employees towards an informed, efficient management of their own devices.
The Olivetti offer solution is not tied to any mobile/fixed device manufacturer or fixed line/mobile network operator.
Olivetti offers an Advanced Help Desk solution that:
Single users can interact directly with the Competence Centre:
Olivetti also offers:
Pour les grandes enterprises et les sociétés internationales, contactez-nous directment.
Olivetti SpA – Société à actionnaire unique. Groupe Telecom Italia
Direction et coordination de Telecom Italia S.p.A. - Cap. Soc. 10.000.000,00 euros e.v.
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