Olivetti responds to the demands for high level security protection. Not only. levering on the strong technical know-how gained in the field, it provides consultancy services for defining the technical requirements in the case of ad-hoc solutions.
The Identity Management solutions of TI Trust Technologies allow private citizens, PA and Businesses to reduce transfers finally to a minimum by supporting fast interactions also in mobility.
Technological evolution has multiplied the number of contact modes between Customers and Companies, obliging companies to manage contacts made using all these channels, while at the same time facilitating the development of proactive engagement by Customers.
In this scenario, the cornerstone of multi-channelling continues to be the CTI platform, now seen as a solution for handling Customers in an Integrated Profiled mode.
CTI must not only receive Customers but also produce value.
Olivetti CTI solutions respond to the need of being «All In One» platforms, that is, inclusive of all additional advanced services required by the market and including consultancy and development services necessary for Business Process Reengineering (BPR) .
These are technologies that can be provided both at the customer site and on Cloud and are always customisable to actual Customer requirements.
Improvement of End Customer quality perception as a result of:
Please, contact us if you are a large-scale or an international company.
Olivetti SpA - Company with sole shareholder.
Telecom Italia Group - Management and coordination by Telecom Italia S.p.A.
Registered office in Via Jervis 77, 10015 Ivrea (TO) Italy - Phone +39 0125 7751
Fully paid in registered capital of 10.000.000,00 Euro, V.A.T. number 02298700010,
registered at the Turin Chamber of Commerce Company Registry N° 547040 - firstname.lastname@example.org